To support our current clients and to support FORWARD with the current growth and future expansion plans, we are looking for new colleagues to join our CRM Team. Within the team, we support our clients with digital transformation projects as well as campaign management in different kind of industries. (Retail, Automotive, Healthcare, …) What will you be doing?

Assist with analyzing, collecting, and prioritizing client business requirements Successfully translate client business requirements into technical design and processes Work together with Solution Architects, Developers & Project Manager to deliver multi-cloud implementations within constraints (time, budget and scope) Manage client expectations and maintain communication throughout the course of the project Ensure client expectations are met and exceeded in terms of quality of product and service delivered Deliver training and create materials for clients to ensure users are able to fully use the Salesforce Service and Sales platform Your profile

Strong Salesforce Service and Sales Cloud configuration knowledge Salesforce Admin certification is required Knowledge of SQL and AMPscript a plus Motivated by challenges Organizational agility and teamwork Confident leadership and span of influence Client and relationship management skills Ability to quickly learn new technologies Thrives in a fast-paced environment Demonstrated ability to manage concurrent projects Self-directed, self-motivated, independent thinker Ability to provide quality client work and deliverables Work for national & international brands

Lunch, coffee, fruit, candy, soup,… The opportunity to work with international colleagues A 60% work-from-home flexibility * Equipment for your home office * Mobility budget or Company car & Benelux fuel or charging card * Free English lessons * Healthcare insurance * * Perks may vary per location. Check with us for more information. Interested? Join the Tribe! Where Passion Meets Purpose.

Complete the form, or contact us via: Jobs : jobs@forward.eu Internships :academy@forward.eu +32 11 77 17 20 First Name Last Name Email Phone Interested In Message Resume / CV You can find us here

Two heads ar better than one, and we’d love to help you. So get in touch! Veldkant 7, 2550 Kontich, Belgium Cruquiusweg 110 – F, 1019 AK Amsterdam, Netherlands

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